Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Effective Date: 6/20/2026 
 

This “Privacy Policy” explains how Luminous Visuals Inc. (“Company” or “we”) collects, uses, 

discloses, and otherwise processes personal data on behalf of our customers – 

typically, merchants (any, a “Merchant”) – in connection with our application, 

MyNearby, which runs on the Clover Point of Sale system (“Clover POS”). This 

Privacy Policy does not apply to Company’s privacy practices in any other context.

 

Company’s processing of personal data in connection with our application is 

governed by this Privacy Policy and our agreements with Merchants. In the event of 

any conflict between this Privacy Policy and a customer agreement, the customer 

agreement will control to the extent permitted by applicable law. 

 

This Privacy Policy is not a substitute for any privacy policy that a Merchant may be 

required to provide to their customers, personnel, or other individuals. 

 

Information Clover collects 

We may collect personal data from or on behalf of Merchants. Merchants determine 

the scope of the personal data transferred to us or that we collect, and the 

information we receive may vary by Merchant. Typically, the information we collect 

on behalf of Merchants includes: 

 

Information that we collect when a customer for a Merchant makes a payment 

When a customer makes a payment via a Clover POS, we collect information about 

the transaction, which may include personal data. Information about transactions 

includes the payment card used, name associated with the payment card, the 

location of the merchant’s store, date and time of the transaction, transaction 

amount, and information about the goods or services purchased in the transaction. 

 

In addition, we collect reservation-related payment and authorization information, 

such as the reservation date and time, party size, the reservation or checkout 

session identifier, the payment provider transaction or authorization identifier, 

payment status, limited payment method details (such as card brand, last four 

digits, and card expiration month and year), the amount authorized or saved for 

later charges, currency, and related audit, fraud-prevention, and error information. 

We do not store full payment card numbers, full magnetic stripe data, or card 

security codes. 

 

Additional information that customers of the Merchant provide through the Clover POS 

ancillary to a payment 

 

We may collect additional information ancillary to the payment. This information 

may include: 

• Customers’ email address or phone number, such as when the customer

chooses to receive an electronic receipt 

• Customers’ marketing preferences, such as whether the customer wishes to

receive marketing communications or newsletters 

• Information about participating customers’ activity in a merchant loyalty

program 

• Customers’ physical address, where needed for delivery of goods or

services 

• Other information the customer provides, such as birthdate, interests or

preferences, reviews, and feedback 

 

In addition, we collect reservation-related customer details provided in connection 

with the reservation hold or card-on-file flow, such as the customer’s first and last 

name, email address, phone number, reservation date and time, party size, special 

requests or notes, and, where applicable, whether the customer asked to receive 

promotional updates and information needed to send reservation confirmations, 

updates, or manage or modify the reservation. 

 

Information that we collect about personnel of a Merchant 

We may collect information about Merchants’ personnel and interactions with the 

Clover POS, such as clock-in and clock-out time and tips earned. Other applicable 

information about authorized Merchant personnel who install, configure, or manage 

the application, such as business contact details, Clover merchant account 

identifiers, payment account configuration status, and records of administrative 

actions taken in connection with enabling, updating, or disabling reservation hold 

settings. 

 

Additional information that Merchants provide to us about their customers or personnel 

Merchants may provide us with additional information directly, via access they grant 

to us, or otherwise. The types of information that merchants may provide to us 

about their customers include email addresses, phone numbers, and purchase 

history, as well as reservation-related information such as customer names, 

reservation date and time, party size, special requests, reservation status, 

reservation history, and related communication details. The types of information that 

merchants may provide to us about their personnel include email addresses, phone 

numbers, shifts, and sales history, and may also include the name, email address, 

and business contact details of authorized personnel who administer the application 

or payment settings on the Merchant’s behalf. 

 

How we use the information we collect 

We use the personal data we collect for or on behalf of Merchants to enable and 

manage reservation hold and card-on-file functionality through Clover; create, 

update, and maintain reservation-related payment authorizations or saved payment 

methods; associate payment activity with a specific reservation or checkout 

session; send or support reservation confirmations and updates; help Merchants 

manage reservation status, customer communications, and payment settings; 

maintain transaction and audit records; troubleshoot payment or reservation issues; 

and detect, prevent, and respond to fraud, misuse, failed authorizations, and other 

security or operational issues. 

 

We may also use personal data for related internal purposes, including: 

• To provide information about the application, such as important updates or

changes to the application and security alerts 

• To measure performance of and improve the application
• To respond to inquiries, complaints, and requests for customer support

 

In addition, Company may use personal data as we believe necessary or 

appropriate to (a) comply with applicable laws and lawful requests and legal 

processes, such as to respond to subpoenas or requests from government 

authorities; (b) enforce the terms and conditions that govern our application; (c) 

protect our rights, privacy, safety or property, and/or that of you or others; and (d) 

protect, investigate and deter against fraudulent, harmful, unauthorized, unethical 

or illegal activity. 

 

How we share information 

We may share personal data that we collect with: 

• The Merchant from whom or on whose behalf we collected the personal data
• The platform on which our application runs, the Clover POS. You may view

Clover’s Privacy Notice here. 

• With third parties as a Merchant may direct
• With third party service providers that help us manage and improve the

application 

• With Company subsidiaries and corporate affiliates for the purposes

described in this Privacy Policy or in our agreement with a Merchant 

 

Company may disclose personal data to government or law enforcement officials or 

private parties as required by law, and disclose and use such information as we 

believe necessary or appropriate to (a) comply with applicable laws and lawful 

requests and legal processes, such as to respond to subpoenas or requests from 

government authorities; (b) enforce the terms and conditions that govern our 

application; (c) protect our rights, privacy, safety or property, and/or that of you or 

others; and (d) protect, investigate and deter against fraudulent, harmful, 

unauthorized, unethical or illegal activity. 

 

Company may sell or transfer some or all of its business or assets, including your 

personal data, in connection with a business transaction (or potential business 

transaction) such as a merger, consolidation, acquisition, reorganization or sale of 

assets or in the event of bankruptcy, in which case we will make reasonable efforts 

to require the recipient to honor this Privacy Policy. 

 

Your rights and choices 

Data subject rights 

To the extent that applicable law provides individuals with rights pertaining to their 

personal information, such as to review and request changes to their personal 

information, individuals should contact the Merchant with any requests pertaining to 

the Merchant’s use of our application. To the extent that Clover is responsible for 

responding to data subject rights requests under applicable law, individuals may 

contact Clover with applicable requests as explained in Clover’s Privacy Notice, 

https://www.clover.com/privacy-policy. Company will assist a Merchant, or Clover, 

as applicable, in responding to such requests subject to our contract with a 

Merchant or Clover. 

 

Complaints 

If you have a complaint about our handling of personal data, you may contact us via 

the contact information provided below. 

 

Updates 

We reserve the right to modify this Privacy Policy at any time. We will notify you of 

updates by updating the date of this Privacy Policy. 

 

Contact us 

You may contact us with any questions, comments, or complaints, about this 

Privacy Policy or our privacy practices via: 

Unit #1-1596 Regent Avenue West, Suite #302, Winnipeg, Manitoba, R2C 4H4 

info@luminousvisuals.ca 

1-(204)-500-9222